Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

Why will Play Store update itself?

Play Store(or V-Appstore) always updates the apps automatically. What should I do?

Why can I not play the higher resolution videos on YouTube?

I cannot download apps in Play Store. What should I do?

How to uninstall the built-in apps, like Google apps?

Why does my phone not support ARCore by Google?

What can I do via Smart Lock?

Can I unlock my phone via Bluetooth device or smart watch after turning on Smart Lock for Passwords?

Why does my phone display Uncertified in Play Store?

How to turn on Smart Lock: On-body detection?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems