Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

Which phones support Dual Frequency Wi-Fi?

Why is the Wi-Fi network speed slow?

How to turn off the notification “By turning on Wi-Fi scanning, XX" always pop up?

What is Dual Frequency Wi-Fi?

Why can I not connect my phone to Wi-Fi?

Can I connect to Public Wi-Fi?

Why can I not surf the Internet although my phone has connected to Wi-Fi?

How can Wi-Fi be turned off automatically when I don`t use it?

How to set Wi-Fi always on?

Why is there a exclamation point before Wi-Fi icon?

How to set Wi-Fi Sleep mode when the screen is off?

Why does the Wi-Fi speed get slow while Bluetooth is on?

Can our phones support wireless LAN?

How to delete Wi-Fi connected before?

Why can the apps not connect to Wi-Fi network when the scree is off?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems