Home
Products
Support
Funtouch OS
Explore vivo
vivo Visual Creator
V27e
new
Y73
new
Y35
Y16
Y02s
All Models
Compare Models
Home
Products
V27e
new
Y73
new
Y35
Y16
Y02s
All Models
Compare Models
Support
Funtouch OS
Explore vivo
vivo Visual Creator
Pakistan-English
Welcome to vivo Support
Forget the lock screen password
Update
Find My Phone
Top questions
Warranty
Warranty Policy
E-warranty card
After-Sales Service
Operating System
System Update
Firmware Installation
Operating System
App Manager
Privacy & Security
File Safe
App Lock
Face Access
Lock Screen Password
Fingerprint
Rejection
System Security
FBE Encryption
Products
Y17
V11 Pro & V11
V15 Pro & V15
Y91c
S1
Power Battery & Heating
Charge Consulting
Power Consumption
Charging Issue
Battery
Heating
i Theme & Desktop
Theme
Wallpaper
Lock Screen Style
Font
Desktop
Widget
Find My Phone
Find My Phone
Phone & Contacts & Messages
Phone Issues
Phone settings
Contacts
Message Settings
Message Issues
Camera & Albums
Camera Issues
Camera Features
Videos
Camera Settings
Album Issues
Album Features
Lag & Stuck
Lag
Stuck
System Settings
Developer Options
Display, Brightness & Auto-lock
Other System Settings
Date, Time & Language
System features
Jovi
Most-used System Features
Screenshots & Screen Recording
Game Mode
Smart Motion
Other System Features
Network & Communication
SIM Card
VoLTE & iRoaming
Network Issues
Network Settings
Phone Communication
Messages Communication
Hardware
Water & Liquid
Screen
Internal Hardware
External Hardware
Others
Status bar & Notification
Notification Settings
Status bar
Indicator & Flash
Notification Issues
Storage & File Manager
File Manager
System Storage
SD Card
OTG
Backup & vivoCloud
Backup & vivoCloud
Connectivity
USB Connectivity
Wireless Connectivity
Location
Bluetooth Connectivity
Sound & Vibration
Earphone
Sound Issues
Ringtone Settings
Sound Settings
Vibration
Ringtone Issues
System Apps
Most-used System Apps
Google Apps
Input Method
Other System Apps
Email
Purchase Consulting
Purchase Consulting
vivo & Google Account
vivo Account
Google Account
Music & Video
Music
Hi-Fi & Audio
Video
Personal Hotspot & Wi-Fi
Personal Hotspot
Wi-Fi
Third-party Apps
Social Media Apps
Other Third-party Apps
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue
Is vivo phone waterproof?
What should I do if the liquid enters my phone?
Can I continue using it if water or other liquid enters my charger?
What should I do if current flows from earphone?
What should I do if current flows from phone?
Top questions
Warranty
Warranty Policy
E-warranty card
After-Sales Service
Operating System
System Update
Firmware Installation
Operating System
App Manager
Privacy & Security
File Safe
App Lock
Face Access
Lock Screen Password
Fingerprint
Rejection
System Security
FBE Encryption
Products
Y17
V11 Pro & V11
V15 Pro & V15
Y91c
S1
Power Battery & Heating
Charge Consulting
Power Consumption
Charging Issue
Battery
Heating
i Theme & Desktop
Theme
Wallpaper
Lock Screen Style
Font
Desktop
Widget
Find My Phone
Find My Phone
Phone & Contacts & Messages
Phone Issues
Phone settings
Contacts
Message Settings
Message Issues
Camera & Albums
Camera Issues
Camera Features
Videos
Camera Settings
Album Issues
Album Features
Lag & Stuck
Lag
Stuck
System Settings
Developer Options
Display, Brightness & Auto-lock
Other System Settings
Date, Time & Language
System features
Jovi
Most-used System Features
Screenshots & Screen Recording
Game Mode
Smart Motion
Other System Features
Network & Communication
SIM Card
VoLTE & iRoaming
Network Issues
Network Settings
Phone Communication
Messages Communication
Hardware
Water & Liquid
Screen
Internal Hardware
External Hardware
Others
Status bar & Notification
Notification Settings
Status bar
Indicator & Flash
Notification Issues
Storage & File Manager
File Manager
System Storage
SD Card
OTG
Backup & vivoCloud
Backup & vivoCloud
Connectivity
USB Connectivity
Wireless Connectivity
Location
Bluetooth Connectivity
Sound & Vibration
Earphone
Sound Issues
Ringtone Settings
Sound Settings
Vibration
Ringtone Issues
System Apps
Most-used System Apps
Google Apps
Input Method
Other System Apps
Email
Purchase Consulting
Purchase Consulting
vivo & Google Account
vivo Account
Google Account
Music & Video
Music
Hi-Fi & Audio
Video
Personal Hotspot & Wi-Fi
Personal Hotspot
Wi-Fi
Third-party Apps
Social Media Apps
Other Third-party Apps
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue