Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

How to check the remaining warranty period of my phone?

What is the E-warranty card?

Is there Extended warranty?

What is vivo Warranty Policy?

Can I use the E-warranty card to claim warranty if my receipt and warranty card got lost?

Is there Screen-broken Insurance?

Where can I purchase Extended Warranty?

Does my phone warranty still work in another country?

Is the repair free at vivo service center if the warranty runs out?

What is the Artificial Damage?

Where can I purchase Screen-broken Insurance?

What is the warranty after I change the parts?

Does my phone still have the warranty after repaired at vivo service center

Can I just replace the glass without replacing the display?

Is warranty still covered after I flash my phone?

What is the warranty policy after I replace my phone at service center?

Does my phone still have the warranty after repaired in other places(not vivo service center)?

Does warranty of my phone still work after my rooted phone is recovered at service center?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems