Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

How to check if my phone is the retreading machine?

Is it free to update my phone at vivo service center?

How to check if the parts such as the battery, charger, are authentic?

Is it free to recover my rooted phone at vivo service center?

Which free services does vivo service center provide?

How to check if the hardware of my phone is damaged or not?

What is the charge policy if I repair my phone at vivo service center?

How to check if my phone is authentic without SN code?

Does vivo support Carry-in Service?

What should I do if I am far away from the service center?

How to maintain my phone if I don`t use it for a long time?

How to inquire about the Maintenance Schedule?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems