Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

Where can I find the price information of the accessories?

How to distinguish between the Global software version and Chinese software version?

Why is there no headset in my phone box?

Where can I find the price of the parts, like Battery, Screen?

How can I purchase vivo phones if there is no vivo Store in my country?

Where can I purchase a vivo phone?

Can I trade in my old phone for new one?

Does vivo produce pad or other technological products other than phones?

Where can I purchase or change the original accessories or parts?

How to check if my phone is authentic?

Why are there pictures and videos on the new purchased phone?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems