Welcome to vivo Support

Find my phone
Lag & Stuck
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting

How can I find my phone

What should I do if my device cannot be powered on?

What should I do if I forget the lock screen password?

How to charge my phone properly?

How can I transfer data from my old phone to my new phone?

How to make my phone last for longer time?

How to flash the firmware?

Why can my phone be unlocked through Face Access when I'm wearing a mask?

What should I do if my phone lags or hangs sometimes?

How can I prevent my phone from overheating?

Find my phone
Lag & Stuck
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting