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Explore vivo
vivo Visual Creator
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Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
System Settings
SIM card & mobile network
Lock screen & wallpaper
Dynamic light
Fingerprint
Shortcuts & accessibility
Privacy & app encryption
Hotspot & tethering
Data Usage
Android Auto
Internet
RAM and storage space
Products
V50
X200 FE
System Features
EasyShare
Camera
Albums
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts & Google
vivo account
Why can I still open my hidden apps in the recent apps interface?
How to disable App lock?
Relevant data still can be seen after app locked
How to set app lock?/How to encrypt apps?
Can I unlock the hidden apps by reinstalling them if I forget the hiding password?
How to change Security questions of Privacy or App lock?
How do I restore hidden apps?
After encrypting the App, do I need to enter the password every time I enter the application?
Can I lock app that is being downloaded?
Why is the password not required when I access the encrypted app again?
How to delete or move out encrypted files?
Can I still receive messages of a hidden app?
How many times can I enter a wrong privacy password at most?
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
How to encrypt my messages?
How can I hide icons in the guest mode?
Can I encrypt only the clone of an app?
How can I encrypt a private file?
Set privacy password
How do I modify the password for hiding apps?
How to hide an app?
How do I cancel the app hidden?
Cancel privacy file encryption
Cancel app encryption
How to set the password-free time for accessing an encrypted app?
No password required for accessing an encrypted app
What if I forgot the password for hiding icons?
Can I open encrypted apps multiple times in a short period of time without entering multiple passwords?
Can I set a password for each time I enter an encrypted app?
Some apps cannot be locked
Can I still receive messages of an locked app?
How to encrypt Settings app?
Can I obtain the encrypted files if I forget the password and answers to security questions?
How to turn off privacy space?
Top questions
System Settings
SIM card & mobile network
Lock screen & wallpaper
Dynamic light
Fingerprint
Shortcuts & accessibility
Privacy & app encryption
Hotspot & tethering
Data Usage
Android Auto
Internet
RAM and storage space
Products
V50
X200 FE
System Features
EasyShare
Camera
Albums
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts & Google
vivo account
Contact Us
Chat Support
Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
servicecenter@sg.vivo.com
