Home
Products
Retailers Store
Store Locator
Support
OriginOS
Explore vivo
vivo Visual Creator
X300 Pro
new
X300
new
V60 5G
V60 Lite 5G
X Fold5
All Models
Compare Models
Home
Products
X300 Pro
new
X300
new
V60 5G
V60 Lite 5G
X Fold5
All Models
Compare Models
Retailers Store
Store Locator
Support
OriginOS
Explore vivo
vivo Visual Creator
Singapore | Select country/region
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
System Settings
SIM card & mobile network
Lock screen & wallpaper
Dynamic light
Fingerprint
Shortcuts & accessibility
Privacy & app encryption
Hotspot & tethering
Data Usage
Android Auto
Internet
RAM and storage space
Products
V50
X200 FE
System Features
EasyShare
Camera
Albums
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts & Google
vivo account
Why can't I access the internet (via 2G/3G/4G/5G)?
Unable to make a call
Why can others not hear my voice during calling?
Why can't I use the mobile network during calls?
SIM card cannot be recognized by the phone
Noise occurs during video/Internet calls
Why is my (2G/3G/4G/5G) internet/download speed slow?
What should I do if I can't hear the other party during a call?
What should I do if the voice is low/no sound/noise/intermittent during a call?
Why can't my phone connect to a PC?
What should I do if a Wi-Fi network is automatically disconnected?
Echoes during a call
What should I do if my phone signal is weak?
Why can't my phone detect a Wi-Fi network?
Why does my phone lag while playing a game using the mobile network?
Why can't an app access the internet (via 2G/3G/4G/5G)?
Can hidden app access internet?
Why can I not use data network?
Phone cannot connect to Wi-Fi
Top questions
System Settings
SIM card & mobile network
Lock screen & wallpaper
Dynamic light
Fingerprint
Shortcuts & accessibility
Privacy & app encryption
Hotspot & tethering
Data Usage
Android Auto
Internet
RAM and storage space
Products
V50
X200 FE
System Features
EasyShare
Camera
Albums
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Accounts & Google
vivo account
Contact Us
Chat Support
Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
servicecenter@sg.vivo.com
