Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

What is an E-warranty card?

How do I activate/register with my E-warranty card?

How long is the valid time of my E-warranty card?

What does an E-warranty card do?

Can I still use my E-warranty card if my phone fails to power on?

Can I unregister my E-warranty card?

What do I do if I have questions or objections regarding the expiration date of my E-warranty card?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems