Home
Products
Support
Funtouch OS
Explore vivo
Home
Products
Support
Funtouch OS
Explore vivo
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Warranty
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
Hotspot & tethering
Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
How much space can be extended by Extended RAM?
Will Extended RAM technology reduce the lifespan of phone storage?
Why can't ExtendedRam function be turned on?
Introduction to Extended RAM
How to check the available storage space of the phone?
What should I do if the phone storage space is insufficient?
Why are the expandable storage capacities of different models of ExtendedRAM different?
How to clear the data and cache of the Apps?
Why is the total amount of the RAM the apps use less than the Used RAM?
Where can I find RAM details on my phone?
Will more storage space be occupied after system/software update?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
Hotspot & tethering
Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
0242426492
Mon-Sat 6AM-15PM
Chat Support
Mon-Sat 6AM-15PM
WhatsApp
Mon-Sat 6AM-15PM
Messenger
Mon-Sat 6AM-15PM
service_gh@me.vivo.com