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V70 FE
new
V70
new
V60 Lite 5G
new
Y31d
new
Y21d
new
V60
All Models
Support
Funtouch OS
Explore vivo
Welcome to vivo Support
app lock
forgot lock screen password
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Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
Android Auto
Backup & Reset
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
Common Issues
Charging & Heating & Power consumption
Lag
Call & Network & Connectivity
App crash/no response/stop running
System features
EasyShare
Camera
Themes
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Lock screen settings
Widget
Home screen
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
What should I do if I forgot lock screen password？
How to change Security questions of Lock screen password?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
How to disable the Lock screen password?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
How to set lock screen password?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Is the lock screen password still there after restoring all settings or clearing all data?
Can I cancel the lock screen security question?
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
How to set Pattern password?
How to change my lock screen password?
How to hide or display the pattern track?
Why can I not select None and Slide in Screen lock? They are gray.
Why do I need to enter the password again after power on?
Which password forms are supported by my phone?
Can I set a Chinese character password?
What if the mobile phone prompts that the device is locked?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
How to set an alphanumeric mixed password?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
Android Auto
Backup & Reset
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
Common Issues
Charging & Heating & Power consumption
Lag
Call & Network & Connectivity
App crash/no response/stop running
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
0242426492
Mon-Fri 6 AM-3 PM, Sat 6 AM-11 AM excluding holidays
Chat Support
Mon-Fri 6 AM-3 PM, Sat 6 AM-11 AM excluding holidays
Messenger
Mon-Fri 6 AM-3 PM, Sat 6 AM-11 AM excluding holidays
service_gh@me.vivo.com
