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Funtouch OS
Explore vivo
Home
Products
Support
Funtouch OS
Explore vivo
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Warranty
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
Hotspot & tethering
Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Unable to turn on Hi-Fi
What is DeepField audio effect?
Which phones support Hi-Fi?
Do Bluetooth earphones support HiFi?
What is Hi-Fi mode?
Which vivo Phones support LDAC?
How can I enable Super Audio?
Which phones support Apt-X?
How to adjust the Audio effect?
How to use ear-customerized sound effects？
Can I use the HiFi function when I use the speaker to play music?
What if the HiFi effect fails?
What does Super Audio do?
How to turn on/off Hi-Fi?
Can the HiFi effect be realized through software update?
Can the DeepField Audio Effect be used in the speaker mode?
What are the Ear-customized Sound Effects?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
Hotspot & tethering
Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
0242426492
Mon-Sat 6AM-15PM
Chat Support
Mon-Sat 6AM-15PM
WhatsApp
Mon-Sat 6AM-15PM
Messenger
Mon-Sat 6AM-15PM
service_gh@me.vivo.com