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Funtouch OS
Explore vivo
Home
Products
Support
Funtouch OS
Explore vivo
Welcome to vivo Support
app lock
forgot lock screen password
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Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
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Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Why Themes is not available on my phone?
How to download and set up theme?
Why can I not download themes from Themes?
Are there free-of-charge resources in Themes?
What if downloading with Themes failed?
Where are files downloaded Themes stored?
Can I delete already purchased theme resources?
Why am I charged for downloading Themes resources?
What is Mix and how to use it?
How do I view the Themes resources added to "My favorites"?
Will discounts be offered for paid themes?
Do themes come with the lockscreen styles?
Are the purchased theme resources still there if I switch to another vivo account?
Will the payment for theme resources be automatically renewed?
Why do I have to purchase Themes resources that I already purchased before?
How long is the time of trial use of charged Themes resources?
How can I purchase Themes resources?
Can I return or replace the resources that I purchased from Themes?
Why is the font italic?
Why can't I find the themes I purchased when I log in to the same vivo account on another phone?
How do I cancel theme mix?
Do I have to pay to download a theme?
How do I find the source files of the themes and fonts downloaded in Themes?
Are my purchased themes bound with my vivo account?
How can I add Themes resources to "My favorites"?
How do I view the ranking of themes in Themes?
Can themes be set to automatic switching?
Can themes be used across different models?
Can Themes be applied to a third-party app?
Will rebooting or easing data delete purchased Themes resources?
How can I retrieve the used resources in Themes?
Why are there so limited Themes resources?
Will Themes resources use the ROM of my phone?
Why can't I purchase the resources in Themes?
What if the special symbols are not displayed?
What if the fonts downloaded from Themes cannot be applied?
How to set a beautiful and personalized font?
How to switch the system font of the mobile phone?
Is there a time limit for the weekly free themes in the theme ranking?
How do I restore to the default theme of the system?
Why does the same theme have different visual effects on different models?
Why does the software icon remain unchanged after the theme is changed?
Can my purchased Themes resources be used permanently?
What if the themes in Themes added to "My favorites" are missing?
How do I try the trial use of Themes?
How can I delete Themes resources already downloaded?
Do I have to pay for downloading resources already purchased again?
Why no results are found when I search for some Themes resources?
Why are there so limited types of Themes resources?
Can I use third-party themes and fonts?
When will the resources in Themes be updated?
Why are the Themes resources so expensive?
Can I search for the usage records of the Themes resources?
Can I give Themes resources I purchased to friends?
What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?
Why hasn't my account receive the themes while the payment is already made?
Why does the font of some characters remains unchanged after changing the font?
Why are there so few free themes?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Android Auto
RAM and storage space
Hotspot & tethering
Shortcuts & Accessibility
Backup & Reset
Smart Mirroring
Other system settings
Accounts
vivo account
Accounts & sync
System features
EasyShare
Themes
Camera
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
0242426492
Mon-Sat 6AM-15PM
Chat Support
Mon-Sat 6AM-15PM
WhatsApp
Mon-Sat 6AM-15PM
Messenger
Mon-Sat 6AM-15PM
service_gh@me.vivo.com