Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

Why do the videos cannot be played in full screen on the Fullview Display phones?

How to turn off the Auto-Brightness and adjust the brightness manually?

Why is Auto-lock time changed automatically?

How to turn on Full screen display?

How to set the Auto-lock time?

Can I keep the screen always on?

Can I hide the notch display area?

How can I enable Eye Protection feature?

What should I do if the screen is turned off automatically while seeing videos?

How to turn on/off Rotation lock?

Why is the screen always on while charging?

Can I adjust the duration time of lock screen light ?

Why can some apps or games not display in Full screen?

A part of the picture is blocked by the notch field. What should I do?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems