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V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
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Funtouch OS
Explore vivo
vivo Visual Creator
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Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
What should I do if I forgot lock screen password？
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
How to change Security questions of Lock screen password?
How to disable the Lock screen password?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
Is the lock screen password still there after restoring all settings or clearing all data?
What if the mobile phone prompts that the device is locked?
How to set lock screen password?
Can I cancel the lock screen security question?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
Which password forms are supported by my phone?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
How to change my lock screen password?
Why can I not select None and Slide in Screen lock? They are gray.
Why do I need to enter the password again after power on?
How to set Pattern password?
Can I set a Chinese character password?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
How to set an alphanumeric mixed password?
How to hide or display the pattern track?
Top questions
Network & Communication
SIM card
Messages communication
VoLTE & iRoaming
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Hotspot & tethering
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
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Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
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