Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

Why will Play Store update itself?

I cannot download apps in Play Store. What should I do?

Why does my phone not support ARCore by Google?

Play Store(or V-Appstore) always updates the apps automatically. What should I do?

How to uninstall the built-in apps, like Google apps?

What can I do via Smart Lock?

Why does my phone display Uncertified in Play Store?

How to disable Automatic updates of Play Store and V-Appstore?

Why can I not play the higher resolution videos on YouTube?

How to turn on Smart Lock: On-body detection?

Can I unlock my phone via Bluetooth device or smart watch after turning on Smart Lock for Passwords?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems