Welcome to vivo Support

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Find my phone
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Standard Handling Process for Common Problems

Can Y51L be updated to support VoLTE?

How to turn on VoLTE?

Why can I not use VoLTE?

Does the phone sold out of Chinese Mainland support the VoLTE network of China Mobile and China Telecom?

What is VoLTE?

What does the HD sign in the status bar mean?

How to use iRoaming?

How to buy iRoaming?

Can Jio SIM card set as the additional card?

How to turn on VoWi-Fi?

Will my SIM card be disabled when I activate iRoaming?

What is iRoaming?

Which countries/regions does iRoaming support the data network service from?

What is data roaming?

Why is there no iRoaming on my phone?

Which payment methods does iRoaming support?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems