Home
Products
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
Home
Products
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
Singapore | Select country/region
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
Network & Communication
SIM card
VoLTE & iRoaming
Messages communication
Network settings
Network issues
Phone communication
System apps
Google apps
Email
Input method
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
Hotspot & tethering
RAM and storage space
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
How to register a vivo account?
Which country's phone numbers can be used to register a vivo account?
Account registration in India cannot select the region
What is the function of vivo account?
How to delete the files backed up in vivoCloud?
How to change vivo account?
How to cancel my vivo account?
Can phone numbers in Mainland China be used to register accounts in other regions?
What should I do if the mobile phone number has been registered for a vivo account?
How can I trace back the passwords ever used for my vivo account?
How to change the vivo account?
Can multiple vivo accounts be merged?
What should I do if I forgot the password of my vivo account?
Can a vivo account be logged in on multiple devices at the same time?
What should I do if the phone number bound to the vivo account has been disabled?
It prompts that the account has expired
Can a vivo account be logged in on different devices?
How to tell if a phone number has been used to register a vivo account?
vivo account password format
What should I do if I enter the wrong answer to the security questions 5 times?
How to change the phone number or email address bound to the vivo account?
How to submit a vivo account appeal?
The account is locked after five incorrect password inputs
Can a phone number bound to a canceled account be used for re-registration?
Why can't I receive the verification code for my vivo account?
How can I change the security questions for vivo account?
What should I do if I forget the security questions for my vivo account?
How can I delete the password security question for my vivo account?
Security verification failed
The account cannot be logged in
When modifying the vivo account information, it prompts that the account is locked
Top questions
Network & Communication
SIM card
VoLTE & iRoaming
Messages communication
Network settings
Network issues
Phone communication
System apps
Google apps
Email
Input method
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
Hotspot & tethering
RAM and storage space
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
Email support