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vivo Visual Creator
X80 Pro
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Y35
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Products
X80 Pro
new
V27
new
V25
new
Y78 5G
new
Y35
new
Y02s
new
All Models
Compare Models
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
Singapore-English
Welcome to vivo Support
Forget the lock screen password
Find my phone
Photo
Update
Top questions
Lag & Stuck
Stuck
Lag
Find my phone
Find my phone
Connectivity
Wireless connectivity
USB connectivity
Bluetooth connectivity
Location
Privacy & Security
Lock screen password
Rejection
Face Access
File safe
App lock
System Security
Fingerprint
FBE Encryption
Backup & vivoCloud
Backup & vivoCloud
Network & Communication
SIM card
VoLTE & iRoaming
Network settings
Network issues
Phone communication
Messages communication
System features
Jovi
Most-used system features
Screenshots & Screen recording
Game mode
Smart motion
Other system features
Power, Battery & Heating
Charge consulting
Power consumption
Heating
Battery
Charging issue
Warranty
Warranty Policy
E-warranty card
After-sales service
i Theme & Desktop
Widget
Lock screen style
Theme
Font
Wallpaper
Desktop
Operation system
Firmware installation
System update
App manager
Operation system
System apps
Google apps
Email
Input method
Most-used system apps
Other system apps
Sound & Vibration
Earphone
Sound issues
Sound settings
Vibration
Ringtone settings
Ringtone issues
Status bar and notification
Notification issues
Notification settings
Indicator & Flash
Status bar
Camera & Albums
Camera settings
Camera features
Camera issues
Albums features
Albums issues
Videos
Music & Video
Music
Video
Hi-Fi & Audio
Products
V11
V17 Pro
X21
NEX 3
Y19
V17
Phone & Contacts & Messages
Phone settings
Contacts
Phone issues
Messages settings
Messages issues
Hardware
Screen
Water & Liquid
Internal Hardware
External Hardware
Others
System settings
Other system settings
Display, Brightness & Auto-lock
Date, Time & Language
Developer options
Storage & File Manager
SD card
OTG
System storage
File Manager
Personal Hotspot & Wi-Fi
Personal Hotspot
Wi-Fi
vivo & Google account
vivo account
Google account
Third-party apps
Social media apps
Other third-party apps
Purchase consulting
Purchase consulting
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue
Which phones support Dual 4G/VoLTE?
How to switch 4G to LTE?
How to change the network mode?
How to set Network mode, like 4G(preferred), on my phone?
How to close the data network?
Can I set Only 4G on my phone?
Top questions
Lag & Stuck
Stuck
Lag
Find my phone
Find my phone
Connectivity
Wireless connectivity
USB connectivity
Bluetooth connectivity
Location
Privacy & Security
Lock screen password
Rejection
Face Access
File safe
App lock
System Security
Fingerprint
FBE Encryption
Backup & vivoCloud
Backup & vivoCloud
Network & Communication
SIM card
VoLTE & iRoaming
Network settings
Network issues
Phone communication
Messages communication
System features
Jovi
Most-used system features
Screenshots & Screen recording
Game mode
Smart motion
Other system features
Power, Battery & Heating
Charge consulting
Power consumption
Heating
Battery
Charging issue
Warranty
Warranty Policy
E-warranty card
After-sales service
i Theme & Desktop
Widget
Lock screen style
Theme
Font
Wallpaper
Desktop
Operation system
Firmware installation
System update
App manager
Operation system
System apps
Google apps
Email
Input method
Most-used system apps
Other system apps
Sound & Vibration
Earphone
Sound issues
Sound settings
Vibration
Ringtone settings
Ringtone issues
Status bar and notification
Notification issues
Notification settings
Indicator & Flash
Status bar
Camera & Albums
Camera settings
Camera features
Camera issues
Albums features
Albums issues
Videos
Music & Video
Music
Video
Hi-Fi & Audio
Products
V11
V17 Pro
X21
NEX 3
Y19
V17
Phone & Contacts & Messages
Phone settings
Contacts
Phone issues
Messages settings
Messages issues
Hardware
Screen
Water & Liquid
Internal Hardware
External Hardware
Others
System settings
Other system settings
Display, Brightness & Auto-lock
Date, Time & Language
Developer options
Storage & File Manager
SD card
OTG
System storage
File Manager
Personal Hotspot & Wi-Fi
Personal Hotspot
Wi-Fi
vivo & Google account
vivo account
Google account
Third-party apps
Social media apps
Other third-party apps
Purchase consulting
Purchase consulting
Accessories
TWS 2 ANC
Standard Handling Process for Common Problems
Call & Network & Connectivity
Safety issue