Welcome to vivo Support

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Top questions
Network & Communication
SIM card VoLTE & iRoaming Network settings Network issues Messages communication Phone communication
System apps
Google apps Email Input method Most-used system apps Other system apps
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility Android Auto Hotspot & tethering RAM and storage space Backup & Reset Other system settings Smart Mirroring
System features
EasyShare Themes Camera
Home screen& Lock screen
Widget Lock screen settings Home screen
Common Issues
App crash/no response/stop running Call & Network & Connectivity Lag Charging & Heating & Power consumption
Hardware
Battery Infrared remote control SIM card/SD card Sensor
Accounts
vivo account Accounts & sync
Operating System
ROOT Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect

Which phones support Dual 4G/VoLTE?

How to switch 4G to LTE?

How to change the network mode?

How to set Network mode, like 4G(preferred), on my phone?

Can I set Only 4G on my phone?

How to close the data network?

Top questions
Network & Communication
SIM card VoLTE & iRoaming Network settings Network issues Messages communication Phone communication
System apps
Google apps Email Input method Most-used system apps Other system apps
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility Android Auto Hotspot & tethering RAM and storage space Backup & Reset Other system settings Smart Mirroring
System features
EasyShare Themes Camera
Home screen& Lock screen
Widget Lock screen settings Home screen
Common Issues
App crash/no response/stop running Call & Network & Connectivity Lag Charging & Heating & Power consumption
Hardware
Battery Infrared remote control SIM card/SD card Sensor
Accounts
vivo account Accounts & sync
Operating System
ROOT Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect

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