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vivo Visual Creator
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V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
Retailers Store
Store Locator
Support
Funtouch OS
Explore vivo
vivo Visual Creator
Singapore | Select country/region
Welcome to vivo Support
app lock
forgot lock screen password
Find my phone
Easyshare
Top questions
Network & Communication
SIM card
VoLTE & iRoaming
Messages communication
Network settings
Network issues
Phone communication
System apps
Google apps
Email
Input method
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
Hotspot & tethering
RAM and storage space
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
How to set app lock?
How to disable App lock?
What if I forgot the password for hiding icons?
How to hide apps?
Cancel privacy file encryption
Set privacy password
How to view the hidden apps?
No password required for accessing an encrypted app
How to encrypt Settings app?
Relevant data still can be seen after app locked
How many times can I enter a wrong privacy password at most?
How do I modify the password for hiding apps?
How do I cancel the password for hiding apps?
How can I encrypt a private file?
Why is the password not required when I access the encrypted app again?
How do I set the password for hiding apps?
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
How do I restore hidden apps?
How to encrypt my messages?
How to set the password-free time for accessing an encrypted app?
Can I lock only the clone of an app?
How to decrypt my notes?
Some apps cannot be locked
Can I lock app that is being downloaded?
How to encrypt my notes in Notes?
Can I still receive messages of an locked app?
Can I still receive messages of a hidden app?
Top questions
Network & Communication
SIM card
VoLTE & iRoaming
Messages communication
Network settings
Network issues
Phone communication
System apps
Google apps
Email
Input method
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Android Auto
Hotspot & tethering
RAM and storage space
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Themes
Camera
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
Email support