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V40
new
V30e 5G
new
V30 5G
new
X80 Pro
Y28
new
Y38 5G
new
All Models
Compare Models
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Explore vivo
vivo Visual Creator
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Welcome to vivo Support
app lock
forgot lock screen password
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Easyshare
Top questions
Network & Communication
SIM card
VoLTE & iRoaming
Messages communication
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Android Auto
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Why Themes is not available on my phone?
Why can I not download themes from Themes?
Why does the software icon remain unchanged after the theme is changed?
How do I restore to the default theme of the system?
Do I have to pay to download a theme?
How to download and set up theme?
Will rebooting or easing data delete purchased Themes resources?
How to set a beautiful and personalized font?
What is Mix and how to use it?
Can I delete already purchased theme resources?
Are my purchased themes bound with my vivo account?
Why does the same theme have different visual effects on different models?
Can my purchased Themes resources be used permanently?
How do I try the trial use of Themes?
Can themes be used across different models?
Do themes come with the lockscreen styles?
Are the purchased theme resources still there if I switch to another vivo account?
How do I cancel theme mix?
What if downloading with Themes failed?
Where are files downloaded Themes stored?
How do I find the source files of the themes and fonts downloaded in Themes?
Why can't I find the themes I purchased when I log in to the same vivo account on another phone?
How can I add Themes resources to "My favorites"?
Do I have to pay for downloading resources already purchased again?
What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?
Can I return or replace the resources that I purchased from Themes?
How do I view the Themes resources added to "My favorites"?
What if the themes in Themes added to "My favorites" are missing?
How do I view the ranking of themes in Themes?
Will discounts be offered for paid themes?
Can themes be set to automatic switching?
Can Themes be applied to a third-party app?
How can I delete Themes resources already downloaded?
How can I retrieve the used resources in Themes?
Can I use third-party themes and fonts?
Are there free-of-charge resources in Themes?
When will the resources in Themes be updated?
Will Themes resources use the ROM of my phone?
What if the fonts downloaded from Themes cannot be applied?
How to switch the system font of the mobile phone?
Why am I charged for downloading Themes resources?
Will the payment for theme resources be automatically renewed?
Why do I have to purchase Themes resources that I already purchased before?
Why no results are found when I search for some Themes resources?
Why are there so limited types of Themes resources?
Why are there so limited Themes resources?
Why are the Themes resources so expensive?
Can I search for the usage records of the Themes resources?
How long is the time of trial use of charged Themes resources?
Can I give Themes resources I purchased to friends?
How can I purchase Themes resources?
Why can't I purchase the resources in Themes?
Why hasn't my account receive the themes while the payment is already made?
What if the special symbols are not displayed?
Why is the font italic?
Why does the font of some characters remains unchanged after changing the font?
Why are there so few free themes?
Is there a time limit for the weekly free themes in the theme ranking?
Top questions
Network & Communication
SIM card
VoLTE & iRoaming
Messages communication
Network settings
Network issues
Phone communication
System apps
Google apps
Input method
Email
Most-used system apps
Other system apps
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Hotspot & tethering
Android Auto
Backup & Reset
Other system settings
Smart Mirroring
System features
EasyShare
Camera
Themes
Home screen& Lock screen
Widget
Lock screen settings
Home screen
Hardware
Battery
SIM card/SD card
Infrared remote control
Sensor
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 9:30-18:30
8008528355
Mon-Sat 9:30-18:30
Email support