Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to check the model number and software version of my phone?

Can I change my device name?

What is Compile time & Usage time?

Will "Restore all settings" clear data on my phone?

How to check the date of production?

Can I edit Navigation keys(bar)?

Can vivo phones support to quickly switch between recent apps?

Can I hide the Navigation gesture area?

Why is there a gray/white bar at the bottom of the screen after I turn on Navigation guesture?

How can I turn off the backlight of the buttons?

How to hide navigation keys and use sliding gestures?

Can I set the position of navigation keys in landscape mode?

How to turn off User experience improvement plan?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems