Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to take screenshots?

How to take a long screenshot?

How to make a screen recording?

Why are there no sounds while playing the screen recording?

How to make a screen recording of videos or sounds?

Why can I not use S-capture feature?

Can I set the resolution of the screen recording?

Why are the screen recordings blurred?

I (don`t) want to record the sound when making Screen recordings. What should I do?

Can I change the screenshot size?

How many screenshots can be captured at most for the long screenshot?

Why is the long screenshot blurred?

Why can I not take a screenshot of some interfaces?

Why can the screenshot not be saved?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems