Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

What is AI Game mode?

What is Game mode?

What is Dual-Turbo engine?

Why does the call interface display in full screen while there is an incoming call even though I have turned on Game mode, Background calls and Auto reject calls?

Can I answer phone calls while I am playing games?

How to use Game picture-in-picture?

Why is there no Esports Mode option in Game sidebar?

Why can I not bring up Control Center while playing games?

Does vivo phone support Vulkan?

How to bring up Game Keyboard?

Why does the Chat Head appear while playing games even though I turn on Game mode and Block floating previews?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems