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Welcome to vivo Support

Find my phone
Lag & Stuck
Backup & vivoCloud
Products
Music & Video
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting

How to encrypt the files on the phone?

Can I recover the pictures deleted by accident in File safe?

What should I do if I forget the password of File safe or Privacy space or App lock?

Where can I find the files encrypted?

How to change the password of File safe or Privacy space?

How to turn off File safe or Privacy space?

How to delete or move out encrypted files?

Can I obtain the files in Privacy if I forget the password and answers of security questions of Privacy?

How to encrypt pictures and videos?

How to use Fingerprint to encrypt and unlock the apps or privacy space?

How to change Security questions of Privacy or App lock or File safe?

Can I use Face Access to encrypt and unlock the apps and privacy space?

Find my phone
Lag & Stuck
Backup & vivoCloud
Products
Music & Video
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting