Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to make my phone last for longer time?

How to turn on/off High background power consumption?

Will Eye Protection Mode consume much power?

What should I do if my phone drains fast even though I don`t use it?

Will it damage my phone if Low power mode is on for a long time?

What is Super saver?

How to perform the power consumption test?

Can I turn off the Low battery notification?

The battery capacity goes up or down after reboot. What should I do?

Does Smart motion waste battery?

What is Low power mode?

Can I set scheduled Super saver mode?

Why does the battery capacity reduce if I play my phone while charging?

Does Low power mode affect the performance of my phone?

What can we do with High background power consumption?

Does it damage my phone to play games & apps for a long time?

How to exit Super saver mode?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems