Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to charge my phone properly?

Can vivo phone support Wireless charging?

How to turn on Dual-engine quick charge?

Which phones support Quick Charge?

Can I use other Chargers to charge my phone?

Can I use Power bank to charge my phone?

Will it damage my phone to use Quick Charge often?

Will it damage the battery if I often use my phone when its battery capacity is less than 20%?

What if my phone is overcharged?

When is it the best to charge my phone?

What is Full Discharge Cycle?

What is the Charging process on vivo phone?

Is it necessary to charge my phone fully?

Can I use my phone while it is being charged?

Can vivo phone be charged by connecting to PC?

Will it damage my phone that I charge my phone under Low power mode?

Can I use the Charger with the higher Power to charge my phone?

Do I need to cut the power off immediately when my phone is charged fully?

Is it necessary to charge my phone fully at the first time?

Will it damage the battery to charge my phone often?

Can I charge my phone when the battery capacity is sufficient?

Will it damage my phone if I charge it when powered off?

How can I know whether my phone is charged fully?

Is there a Low Power Notification when the battery capacity is low?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems