Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
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Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
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Accessories
Standard Handling Process for Common Problems

How to take clear photos?

I cannot use Camera. What should I do?

Why is the 48M option in Camera gray?

How to remove the red eye?

Why are there stripes when I take photos of the display screen?

The selfies are in the opposite direction. What should I do?

Why does Camera get brighter when I enter?

Why are the pictures I take blurred?

I cannot turn on flash when I take photos. What should I do?

Why are the photos taken in WIDE mode stretched?

Why is there the virtual shadow?

I cannot click Shutter button to take a photo. What should I do?

Why is there the dazzle light?

Why can the photos taken by my phone not be saved?

What should I do if I cannot focus on the objects when taking photos?

Why is there much noise on the pictures?

Why does the video recorded when using the selfie stick have no sound?

Why is the Shutter button loaded for a while when taking pictures at night?

Why is there the Ghosting when using HDR mode or Ultra HD mode?

Why can the flash not be turned on under Portrait mode?

Why can I not adjust exposure under Portrait mode?

Why are people in the distance blurred when taking selfies?

Why will Palm mode be turned off automatically after closing Camera?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems