Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

Does vivo phone come with 3.5mm headset (headphone/earphone) jack?

Why is there still sound from Speaker even in earphone mode?

Why can I only hear sounds from the left side of the earphone?

Why can I not use the Bluetooth headset to play music?

What can the button on vivo earphone (headphone/headset) do?

Why can I not plug the earphone into the jack completely?

What should I do if there is dust in the headset jack?

I cannot hear the sound through the earphone. What should I do?

What do R and L on vivo earphone (headphone/headset) mean?

How to connect to Bluetooth earphone (headphone/headset)?

How to turn off Bluetooth earphone (headphone/headset)?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems