Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

What are MTP mode and U mode?

What should I do when phone space is not enough?

Can I delete the bbklog or mtklog file?

Why is the actual use of space less than the official propaganda space?

How to clear the data and cache of the apps?

Why does the bbklog or mtklog folder always appear on my phone?

What app data will Clear data delete ?

How to clear all data on my phone?

Why are the date of some files on my vivo phone earlier than the date of production?

Why can I not delete the files stored on phone storage?

Why does my phone automatically generate files?

What should I do if the storage is not enough after turning on the log switch?

Why is the number of available space not changed after I delete files on vivo phone?

How to check the available space of my phone?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems