Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

My phone is stuck. What should I do?

My phone is stuck on vivo logo interface. What should I do?

What should I do if my device cannot be powered on?

My phone frequently reboots. What should I do?

What should I do if my phone switches on/off suddenly?

Will vivo phone is powered off automatically when the temperature is too high?

Why does my phone itself operate without any touch?

Will vivo phone be powered off automatically when the temperature is too low?

My phone is powered on slowly. What should I do?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems