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Welcome to vivo Support

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What is vivo Warranty Policy?

Is there Extended warranty?

What is the E-warranty card?

How to check the remaining warranty period of my phone?

Is there Screen-broken Insurance?

Is the repair free at vivo service center if the warranty runs out?

Can I use the E-warranty card to claim warranty if my receipt and warranty card got lost?

Can I just replace the glass without replacing the display?

Does my phone warranty still work in another country?

Where can I purchase Screen-broken Insurance?

What is the Artificial Damage?

Does my phone still have the warranty after repaired at vivo service center?

Is warranty still covered after I flash my phone?

Where can I purchase Extended Warranty?

Does my phone still have the warranty after repaired in other places(not vivo service center)?

How about the warranty if I change the parts?

What is the warranty policy after I replace my phone at service center?

Does warranty of my phone still work after my rooted phone is recovered at service center?

Find my phone
Lag & Stuck
Backup & vivoCloud
Products
Music & Video
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting