Welcome to vivo Support

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems

Where can I find the price information of the accessories?

Can I trade in my old phone for new one?

Where can I purchase or change the original accessories or parts?

Where can I purchase a vivo phone?

Does vivo produce pad or other technological products other than phones?

Where can I find the price of the parts, like Battery, Screen?

How to distinguish between the Global software version and Chinese software version?

How can I purchase vivo phones if there is no vivo Store in my country?

Why is there no headset in my phone box?

Why are there pictures and videos on the new purchased phone?

Lag & Stuck
Find my phone
Backup & vivoCloud
Music & Video
Products
Storage & File Manager
Personal Hotspot & Wi-Fi
vivo & Google account
Purchase consulting
Accessories
Standard Handling Process for Common Problems