vivo

Welcome to vivo Support

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Storage & File Manager
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Lag & Stuck
Personal Hotspot & Wi-Fi

Can I downgrade my phone to the lower Android version?

How to flash the firmware?

Where can I download ROM or firmware for my phone?

Is there an international firmware for the phones such as X21 sold in Chinese Mainland?

How to unlock Bootloader(BL)?

Can I install the firmware of other phones in my Vivo phone?

How to access Recovery mode?

How to downgrade my phone?

It prompts "Decryption unsuccessful" while installing the firmware. What should I do?

How to exit the Fastboot mode?

Find my phone
Storage & File Manager
Music & Video
Vivo & Google account
Backup & vivoCloud
Purchase consulting
Lag & Stuck
Personal Hotspot & Wi-Fi