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X300 Pro
V60
V50 Lite
Y19s
Y100 4G
All Models
Compare Models
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Support
OriginOS
Explore vivo
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Lag
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Accounts & sync
Home screen& Lock screen
Lock screen settings
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Music
Audio effect
Disable HDR
Can I disable the Dynamic effects when switching camera?
How to use Dual-View of the Camera?
Camera beauty fails
Enable portrait bokeh/Disable portrait bokeh
What is OIS?
The size of videos recorded at the same resolution is different
Photos taken with the Black currant filter are reddish or leak light
How to enable/Disable Horizontal Line Stabilization
Videos/pictures taken are too dark or too white
How to adjust the video quality/size?
8K video recording time
Motion Autofocus
What is a 24MP photosensitive unit?
How to focus
Introduction to digital zoom
Introduction to front and rear dual-view
The definition of Super Wide-Angle
Can super wide-angle cameras be used for recording video?
Introduction to AF
How to adjust the focal length?
The camera of phone focuses slowly
4K video recording time
How to enable/disable quick motion and slow motion?
Video codes
How to reduce the ambient sound and highlight the voice while recording?
There is ghost when taking pictures in the HDR mode
How to disable Super Wide-Angle
Introduction to Ultra-Wide Night Mode
A small sun icon appears on the viewfinder interface of the camera
The camera cannot focus
How to adjust the camera brightness?
VIS Ultra Stable VideoVIS
How to enable Ultra Stable Video?
The differences between Standard Stabilization and Ultra Stabilization
Which is better, EIS or OIS?
Can I enable the auxiliary line for composition when taking selfies?
Can I disable auto focus?
Does my phone support lossless zoom?
Does my phone support zooming in the Supermoon?
The shot video is blurry
Can I adjust the aspect ratio of the video?
Can I pause the video recording?
Can I record a video when the screen of my phone is off?
Can the time be displayed while recording?
The video recorded with the camera cannot be saved
The viewfinder interface is zoomed in when recording
The frame rate of the video file only displays
ZEISS Natural Color
ZEISS portrait style
A white circle rotates around the camera when switching to the front camera
How to set black and white photos?
How to enable/disable Beauty?
Beauty preview
How to adjust the beauty level?
How to slim body in the photo?
Models that support Beauty
How to use Voice Photography?
Super EIS
Horizontal Line Stabilization
Which is better, OIS or Micro gimbal stabilization?
How to switch between landscape and portrait modes in the Horizontal Line Stabilization mode?
What is a photosensitive unit?
How to enable/disable the auxiliary line for composition when taking pictures
There are dead pixels on the viewfinder interface of the camera
Do I need to set auto focus?
Does my phone support auto focus?
How to shoot continuously?
How to disable continuous shooting?
What is the continuous shooting speed of the camera?
What does 4K video recording mean?
How to enable/disable 4K video recording?
How to enable/disable 8K video recording?
How to set the resolution of videos taken by the camera?
How to use Ultra Stabilization of Video?
Introduction to Audio focus
How to enable/disable Audio focus
Cinema Mode
How to enable/disable the Cinema Mode?
How to shoot a video with the camera?
The recorded video has no sound
The recording is automatically interrupted
Where can I view the recorded videos?
Can I adjust the frame rate of the camera?
What is the resolution supported by Ultra Stabilization of Video?
Does the Ultra Stabilization of Video support 2x optical zoom or 20x digital zoom?
Frame rates supported by the Ultra Stabilization of Video
The video size and frame rate cannot be set in the video setting options
Can I add a watermark to a video?
Selection of multiple video styles
The video preview interface has a latency compared to the actual picture
How to enable/disable ZEISS Natural Color？
How to enable/disable ZEISS portrait style?
Check the focal length of cameras of the phone
What is the white halo at the front camera?
How to use a filter?
What is a filter?
How to exit the filter?
How to slim face when taking photos?
Can Beauty and Slim be enabled at the same time?
Profile beauty
How to enable/disable Profile beauty?
How to enable/disbale Remove moles?
How to enable/disbale Beauty preview?
Beauty mode cannot be enabled or disabled
Why the beauty Camera can only beautify the face?
Top questions
System Settings
Fingerprint
System settings
Shortcuts & Accessibility
Privacy & app encryption
Lock screen password & Security answers
Smart Mirroring
RAM and storage space
Android Auto
Backup & Reset
Other system settings
Hotspot & tethering
System features
EasyShare
Camera
Themes
Operating System
ROOT
Log
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
App crash/no response/stop running
Lag
Call & Network & Connectivity
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 8:30am-5:30pm excluding holidays
0800 800 8049
Mon-Sat 8:30am-5:30pm excluding holidays MPT Toll Free
012390056
Mon-Sat 8:30am-5:30pm excluding holidays
service.mm@vivo.com
