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Home
Products
V40
new
Y28
Y100 4G
Y27s
Y36
All Models
Compare Models
Retail Stores
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
forgot lock screen password
EasyShare
app lock
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Unable to turn on Hi-Fi
Which vivo Phones support LDAC?
What are the Ear-customized Sound Effects?
How to adjust the Audio effect?
What is Hi-Fi mode?
Can I use the HiFi function when I use the speaker to play music?
How to use ear-customerized sound effects？
How to turn on/off Hi-Fi?
Which phones support Hi-Fi?
Do Bluetooth earphones support HiFi?
What if the HiFi effect fails?
How can I enable Super Audio?
What does Super Audio do?
Can the DeepField Audio Effect be used in the speaker mode?
What is DeepField audio effect?
Which phones support Apt-X?
Can the HiFi effect be realized through software update?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
RAM and storage space
Android Auto
Other system settings
Backup & Reset
Hotspot & tethering
Smart Mirroring
System features
EasyShare
Themes
Camera
Accounts
vivo account
Accounts & sync
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
Operating System
ROOT
Log
Hardware
Battery
Infrared remote control
SIM card/SD card
Sensor
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Contact Us
Chat Support
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08008008049
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012390056
Mon-Sat 8:30am-5:30pm excluding holidays
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