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Home
Products
X300 Pro
V60
V50 Lite
Y19s
Y100 4G
All Models
Compare Models
Retail Stores
Support
OriginOS
Explore vivo
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Welcome to vivo Support
forgot lock screen password
EasyShare
app lock
Find my phone
Top questions
System Settings
Fingerprint
System settings
Shortcuts & Accessibility
Privacy & app encryption
Lock screen password & Security answers
Smart Mirroring
RAM and storage space
Android Auto
Backup & Reset
Other system settings
Hotspot & tethering
System features
EasyShare
Camera
Themes
Operating System
ROOT
Log
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
App crash/no response/stop running
Lag
Call & Network & Connectivity
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
How to set app lock?
How to disable App lock?
Relevant data still can be seen after app locked
How to encrypt my messages?
What if I forgot the password for hiding icons?
How to set the password-free time for accessing an encrypted app?
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
Cancel privacy file encryption
How to hide apps?
Why is the password not required when I access the encrypted app again?
How to view the hidden apps?
Set privacy password
How do I cancel the password for hiding apps?
How many times can I enter a wrong privacy password at most?
No password required for accessing an encrypted app
How do I restore hidden apps?
Can I still receive messages of a hidden app?
How to encrypt my notes in Notes?
How can I encrypt a private file?
Some apps cannot be locked
Can I still receive messages of an locked app?
How do I modify the password for hiding apps?
How to decrypt my notes?
Can I lock only the clone of an app?
How do I set the password for hiding apps?
Can I lock app that is being downloaded?
Top questions
System Settings
Fingerprint
System settings
Shortcuts & Accessibility
Privacy & app encryption
Lock screen password & Security answers
Smart Mirroring
RAM and storage space
Android Auto
Backup & Reset
Other system settings
Hotspot & tethering
System features
EasyShare
Camera
Themes
Operating System
ROOT
Log
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
App crash/no response/stop running
Lag
Call & Network & Connectivity
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 8:30am-5:30pm excluding holidays
0800 800 8049
Mon-Sat 8:30am-5:30pm excluding holidays MPT Toll Free
012390056
Mon-Sat 8:30am-5:30pm excluding holidays
service.mm@vivo.com
