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Home
Products
X300 Pro
V60
V50 Lite
Y19s
Y100 4G
All Models
Compare Models
Retail Stores
Support
OriginOS
Explore vivo
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Welcome to vivo Support
forgot lock screen password
EasyShare
app lock
Find my phone
Top questions
System Settings
Fingerprint
System settings
Shortcuts & Accessibility
Privacy & app encryption
Lock screen password & Security answers
Smart Mirroring
RAM and storage space
Android Auto
Backup & Reset
Other system settings
Hotspot & tethering
System features
EasyShare
Camera
Themes
Operating System
ROOT
Log
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
App crash/no response/stop running
Lag
Call & Network & Connectivity
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
What should I do if I forgot lock screen password？
Why doesn't the mobile phone have the "Forgot password" option after unlocking fails?
Can I set Face Access, Fingerprint, Pin or Pattern as the screen unlocking password simultaneously?
What if the mobile phone prompts that the device is locked?
Why do I need to enter the lock screen password when shutting down in the lock screen interface?
How to change Security questions of Lock screen password?
Why can I not select None and Slide in Screen lock? They are gray.
How to change my lock screen password?
How long should I wait to be able to unlock again after I enter the lock screen password incorrectly?
How to set lock screen password?
How to disable the Lock screen password?
How to set Pattern password?
How to hide or display the pattern track?
Why do I need to enter the password again after power on?
How long should I wait to be able to unlock again after I fail to unlock the screen many times?
Why does the mobile phone prompt that To prevent you from forgetting your password, you need to draw it at least once every 72 hours？
Is the lock screen password still there after restoring all settings or clearing all data?
Can I cancel the lock screen security question?
Which password forms are supported by my phone?
Why doesn't the prompt "Try again later" pop up after I incorrectly enter the lock screen password several times?
Can I set a Chinese character password?
How to set an alphanumeric mixed password?
Top questions
System Settings
Fingerprint
System settings
Shortcuts & Accessibility
Privacy & app encryption
Lock screen password & Security answers
Smart Mirroring
RAM and storage space
Android Auto
Backup & Reset
Other system settings
Hotspot & tethering
System features
EasyShare
Camera
Themes
Operating System
ROOT
Log
Hardware
Battery
Sensor
SIM card/SD card
Infrared remote control
Common Issues
App crash/no response/stop running
Lag
Call & Network & Connectivity
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Music
Audio effect
Contact Us
Chat Support
Mon-Sat 8:30am-5:30pm excluding holidays
0800 800 8049
Mon-Sat 8:30am-5:30pm excluding holidays MPT Toll Free
012390056
Mon-Sat 8:30am-5:30pm excluding holidays
service.mm@vivo.com
