Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories

What should I do if my phone lags or hangs sometimes?

What should I do if I forget the screen unlock password?

How to make my phone last for longer time?

What should I do if my device cannot be powered on?

Why can my phone be unlocked through Face Access when I'm wearing a mask?

How can I prevent my phone from overheating?

How can I find my phone?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories