Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to take screenshots?

How to make a screen recording of videos or sounds?

Can I set the resolution of the screen recording?

Why are there no sounds while playing the screen recording?

Can I change the screenshot size?

How to make a screen recording?

Why are the screen recordings blurred?

How to take a long screenshot?

I (don`t) want to record the sound when making Screen recordings. What should I do?

Why is the long screenshot blurred?

Why can the screenshot not be saved?

Why can I not take a screenshot of some interfaces?

Why can I not use S-capture feature?

How many screenshots can be captured at most for the long screenshot?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems