Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

My phone is stuck. What should I do?

What should I do if my device cannot be powered on?

My phone frequently reboots. What should I do?

My phone is stuck on vivo logo interface. What should I do?

Will vivo phone is powered off automatically when the temperature is too high?

What should I do if my phone switches on/off suddenly?

Why does my phone itself operate without any touch?

Will vivo phone be powered off automatically when the temperature is too low?

My phone is powered on slowly. What should I do?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems