Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to turn on/off Autostart for my apps?

How can I close all the apps at one time?

Why can I not install the apps?

What should I do if the app downloaded is not compatible?

The app or game exits automatically frequently. What should I do?

Why does the “Illegal software” notification appear when I install the app?

The app or game stops running frequently. What should I do?

How to keep my apps always running in the background?

How to enable or disable Floating window of my apps?

Where can I change the default browser?

My vivo phone downloads games and apps automatically. What should I do?

How to export the apps on my phone?

Where can I set the default apps?

How to add the apps into Speedup Whitelist?

What should I do if the apps stop running or are suddenly closed?

There is "No respond" prompt when I enter the app or game. What should I do?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems