Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to turn on VoLTE?

Does the phone sold out of Chinese Mainland support the VoLTE network of China Mobile and China Telecom?

Why can I not use VoLTE?

Will my SIM card be disabled when I activate iRoaming?

How to buy iRoaming?

What is data roaming?

How to turn on VoWi-Fi?

How to use iRoaming?

Which countries/regions does iRoaming support the data network service from?

What is VoLTE?

Why is there no iRoaming on my phone?

What is iRoaming?

What does the HD sign in the status bar mean?

Which payment methods does iRoaming support?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems