Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

What should I do if I forget PUK?

How to transfer contacts from SIM card to my phone?

Where can I find the SIM card Toolkit?

SIM Toolkit is always showing error. What should I do?

How to change SIM PIN?

What is PUK?

Can I change the name of SIM card?

How to set the SIM card as the Data card?

How to set the default messages delivery card?

What is SIM PIN?

Can I transfer the messages stored on the phone to the SIM card?

How to distinguish SIM1 from SIM2?

Why is the SIM toolkit gray on my phone?

Can I remove or insert SIM and SD card when my phone is on?

How to insert the SIM card into my phone?

How many SIM & SD cards can be inserted into my phone?

How to disable my SIM card?

How to check the SIM card storage details?

Where can I find SIM messages?

Is there any limit to the contacts number saved on SIM card?

Can I answer or make calls if the SIM card is disabled?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems