Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to make my phone last for longer time?

How to turn on/off High background power consumption?

What should I do if my phone drains fast even though I don`t use it?

Does Smart motion waste battery?

Will it damage my phone if Low power mode is on for a long time?

Can I turn off the Low battery notification?

How to perform the power consumption test?

What can we do with High background power consumption?

Will Eye Protection Mode consume much power?

Does Low power mode affect the performance of my phone?

What is Low power mode?

The battery capacity goes up or down after reboot. What should I do?

Can I set scheduled Super saver mode?

What is Super saver?

Why does the battery capacity reduce if I play my phone while charging?

Does it damage my phone to play games & apps for a long time?

How to exit Super saver mode?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems