Welcome to vivo Support

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Find my phone
Lag & Stuck
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Storage & File Manager
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Purchase consulting
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Standard Handling Process for Common Problems

Which phones support Quick Charge?

Can I use other Chargers to charge my phone?

Is there a Low Power Notification when the battery capacity is low?

How to turn on Dual-engine quick charge?

Can I use the Charger with the higher Power to charge my phone?

Can I use Power bank to charge my phone?

Is it necessary to charge my phone fully?

What if my phone is overcharged?

When is it the best to charge my phone?

How to charge my phone properly?

Will it damage the battery if I often use my phone when its battery capacity is less than 20%?

Is it necessary to charge my phone fully at the first time?

What is the Charging process on vivo phone?

How can I know whether my phone is charged fully?

Can vivo phone support Wireless charging?

Can vivo phone be charged by connecting to PC?

Can I charge my phone when the battery capacity is sufficient?

Will it damage my phone to use Quick Charge often?

What is Full Discharge Cycle?

Will it damage the battery to charge my phone often?

Do I need to cut the power off immediately when my phone is charged fully?

Will it damage my phone if I charge it when powered off?

Will it damage my phone that I charge my phone under Low power mode?

Can I use my phone while it is being charged?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems