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Welcome to vivo Support

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Which media file formats are supported on vivo phone?

Can I see 3D videos on vivo phone?

Can I use my vivo phone to see VR videos?

1. Why can I not play the video recorded ?

Why do the VR videos shake although my phone is arranged horizontally?

Which phones support to play 4K videos?

Why is there only voice, no image on the video?

Does vivo phone supports the Online Subtitles feature?

How to adjust Volume and Brightness when seeing videos?

vivo & Google account
Backup & vivoCloud
Find my phone
Lag & Stuck
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting