Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

How to turn off Flip mute?

Can I change the system tone, like lock screen tone, keyboard tone?

Can I adjust the volume via vivo earphone (headphone/headset)?

Why are there no sounds of the voice messages sent?

How to turn on/off Message sent sound?

How to turn on/off Keypad touch tones when dial?

How to turn off the hanging up tone?

I want to adjust Media or Ringtone volume via Volume buttons. What should I do?

How to exit silent mode?

How to turn on/off Touch sound?

Can I adjust the volume of Touch sound?

Can I change the screen lock sound?

How to turn off the start-up or shutdown sound ?

How to turn off the screenshot sound?

Can I change the hanging up tone?

How to turn on/off "Screen lock sound"?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems