Welcome to vivo Support

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems

What are MTP mode and U mode?

How to clear the data and cache of the apps?

What should I do when phone space is not enough?

Why is the number of available space not changed after I delete files on vivo phone?

What app data will "Clear data" delete ?

How to check the available space of my phone?

Why does my phone automatically generate files?

What should I do if the storage is not enough after turning on the log switch?

Can I delete the bbklog or mtklog file?

Why is the actual use of space less than the official propaganda space?

How to clear all data on my phone?

Why does the bbklog or mtklog folder always appear on my phone?

Why can I not delete the files stored on phone storage?

Why are the date of some files on my vivo phone earlier than the date of production?

Backup & vivoCloud
Find my phone
Lag & Stuck
vivo & Google account
Storage & File Manager
Music & Video
Personal Hotspot & Wi-Fi
Purchase consulting
Accessories
Standard Handling Process for Common Problems